Public Profile

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Class XVII (2021)

Military

Human Services

Advocacy

Health

Animals

Communications

Human Resources

Operations

Program Management

Public Speaking

Strategic Planning

Current

Impact San Antonio
Governing Board - Vice President, Operations

Past

Goodwill
Governing Board - Mission and Business Development Committee; Human Resources

Impact San Antonio
Governing Board - Co-Chair, Grant Review

Impact San Antonio
Governing Board - Co-Chair, Agencies & Applications

Saddle Light Center (The)
Governing Board - President

Impact San Antonio
Non-Board Committee - Grant Review, Agency Liaison

Employment Status	Retired
Years in SA	34

Current

Past

USAA
VP, Culture Officer

USAA
VP, Contact Center Strategy

USAA
SVP, Advice Generation

USAA
SVP, Member Experience

USAA
SVP, Employee Development

USAA
VP, Learning

USAA
Executive, Workforce Effectiveness

USAA
Executive, Property & Casualty - Process, Contact Center, Competitive Analysis

Education

Degree or Certification	Field of Study	Institution
B.S. or S.B.	Psychology	Duke University